Master Service Agreement

Last updated 1 December 2025

Welcome to LawFlex! We're excited to be working with you.

This document sets out our terms of business.

We like to make things fast, easy and simple - including the legals. These terms are structured as a set of short-form provisions, supplemented with more detail as follows:

Important legal detail.

Supplements the main statement, and prevails if there is a conflict.

Additional detail about how things work.

Supports, and is part of, the legal content.

A disclaimer or limitation of liability.

Part of the binding terms, flagged for your attention.

Who we are & how we work

Who we are

LawFlex Ltd., a global alternative legal service provider, with principal offices at 35 Hamasger St., 4th Floor, Tel Aviv 6777679 Israel (LawFlex)

This document refers to you, the customer (the person or entity buying our services) as you. If you are engaging LawFlex as an officer or employee of a legal entity, this agreement is binding on that entity.

What we do

LawFlex provides you access to a broad pool of independent lawyers and paralegals, and helps you to choose the right talent - on demand.

LawFlex will connect you with your chosen paralegals and licensed lawyers (Legal Professionals) in various jurisdictions who may provide specified legal services (the Legal Services) you have requested.

How we work

LawFlex doesn't just find you the right lawyer. We are a complete legal talent company with a range of flexible staffing, legal ops and process outsourcing solutions. The specific services LawFlex will provide to you (the Services) are defined in an agreed proposal. Here is how it works:

01

Make a request

You can request services from LawFlex through our website or e-mail. LawFlex will send you a proposal with shortlisted Legal Professional profiles, scope of services, rates, and billing terms (Proposal).

02

Choose the candidate

You assess which of the Legal Professionals profiled in the Proposal are suitable for your needs. You can interview them if you wish. You then notify LawFlex if you want to hire one of them.

03

Agree the PO

LawFlex sends you a Purchase Order (PO) detailing the Legal Services your chosen Legal Professional will provide, and confirming their rate and LawFlex's service fee, for you to accept and sign.

Our relationship

This agreement

1

Your agreement with LawFlex consists of each active PO and these terms of business - and nothing else.

If you hire any Legal Professional appearing in the Proposal (even if you have not signed a PO), this will be treated as an active PO and you must pay our fees.

Duration and termination

2

This agreement will start when you sign a PO.

3

If you re-engage a Legal Professional within 12 months, you must do so via LawFlex.

4

Either party may terminate this agreement on 14 days' notice.

The termination notice may say if the termination also applies to any ongoing Services or Legal Services. Otherwise, this agreement will continue to apply to any ongoing services until they are completed.

Governing law and disputes

5

This Agreement is governed by English law.

Responsibilities

The Services

6

LawFlex will provide its Services to you in accordance with the relevant PO and will use its best endeavours to make your chosen Legal Professionals available to you.

LawFlex will not have access to the content of the Legal Services you request. So it is up to you to ensure that each assigned task is suitable for your selected Legal Professional.

7

LawFlex is not a law firm, so any Legal Services will be provided only by Legal Professionals.

Nothing in this agreement will be treated as (i) requiring or inducing referrals of business, or (ii) interfering with your right to choose your own legal professional, through LawFlex or otherwise.

8

Your communications with LawFlex are not attorney work-product and not protected under attorney-client privilege.

Your direct communications with your Engaged Professional, on the other hand, may benefit from attorney-client privilege.

LawFlex will still take care to keep its communications with you confidential and secure, as set out in this Privacy Policy.

If you employ one of our Legal Professionals

9

If you end up employing a Legal Professional introduced by LawFlex, you will have to pay a one time placement fee to LawFlex.

This is similar to paying a fee to a recruitment agent. If you have employed a professional introduced to you by LawFlex, it is fair that LawFlex is compensated, since it loses the full benefit of that professional in its network.

Paying invoices

10

LawFlex will send you an invoice at the end of each calendar month for work performed by Legal Professionals in that month.

Each invoice will be treated as correct and binding unless you dispute it by notifying LawFlex in writing within 5 days of receiving it.

Managing risk

Promises we make, and don't make

11

You are responsible for making sure you can lawfully enter into and perform this agreement.

12

LawFlex makes no representations about the Legal Services provided by any Legal Professional.

If things go wrong

13

LawFlex's total liability is limited to the amounts you paid to LawFlex in the prior 6 months.

14

Neither of us (nor our affiliates, suppliers or licensors) will be liable to the other for consequential losses.